ceo2d Privacy Policy
This policy explains openly how your personal information is collected, stored, and protected on the ceo2d platform.
ceo2d is a platform designed for online gaming enthusiasts in Myanmar. We respect our users' personal information and commit to handling it in a secure manner. This Privacy Policy ("Policy") applies to any user who accesses the ceo2d website ("/"), whether or not they hold an account. Please read and understand this policy before continuing to use the platform.
We may update this policy from time to time and will publish any changes on this page. Continuing to use the platform after changes are published will be taken as acceptance of the updated policy.
Types of Information We Collect
ceo2d collects the following types of information from you in order to run its services smoothly.
| Information Type | Examples | Why We Collect It |
|---|---|---|
| Registration Information | Name, phone number, date of birth | To create your account and verify that you are 21 or older |
| Financial Information | KBZPay, Wave Money, AYA Pay, CB Pay numbers | To process deposits and withdrawals |
| Device / Log Information | IP address, browser type, usage time | For security checks and troubleshooting |
| Gaming Records | Games played, amounts wagered, session duration | To monitor responsible gaming |
| Communication Records | Live chat enquiries, email exchanges | To improve customer support |
We will not ask for information that is not needed for the service. You are responsible for ensuring the information you provide is accurate. Please note that if it is found to be incorrect, your account may be suspended immediately.
Methods of Collecting Information
Direct Collection
We collect information that you enter yourself when registering an account, making a deposit, using Live Chat, or sending an email.
Automatic Collection
When you visit the website, your IP address, device type, and browsing behaviour are automatically recorded via cookies and technical tools.
From Payment Channels
Payment confirmations and related financial records from KBZPay, Wave Money, AYA Pay, and CB Pay are obtained for transaction purposes.
From Game Systems
Session times, play patterns, and bet history are obtained from our platform's game system. This data is used for responsible gambling checks.
How Collected Information is Used
ceo2d uses your personal information only for the following purposes.
🔐 Account Management
Used to create, verify, protect, and ensure smooth access to your account.
💳 Financial Transactions
Financial information is processed to handle deposits, withdrawals, and bonus payouts.
🛡️ Security and Fraud Prevention
Checks are carried out to prevent unauthorised access, financial fraud, and account takeover.
🎮 Service Improvement
We monitor game performance and website activity to improve the experience for our players.
⚖️ Legal Obligations
Responsible gambling checks, age verification, and related records are kept for the required period.
📩 Communications
Email is used to send service updates, policy changes, and important account-related notifications.
We do not use your personal information to send unsolicited promotional content, and we will not sell it to third-party advertising companies.
Cookie Policy
Cookies are small data files stored in your browser. ceo2d uses the following types of cookies to keep the service running smoothly.
Essential Cookies
Required to maintain your login session and keep the service running. These cookies cannot be disabled.
Performance Cookies
Used to measure how long users spend on different parts of the website and to optimise the site accordingly.
Security Cookies
Required to protect against CSRF attacks and to verify session authenticity.
You can control or delete cookies through your browser settings, but if essential cookies are disabled, some features of the website may not work properly.
Data Sharing with Third Parties
ceo2d will not sell your personal information to third parties. However, some necessary information may be shared with partner organisations that are required to deliver the service.
Cases Where Sharing May Occur
- Sharing financial records with KBZPay, Wave Money, AYA Pay, and CB Pay to process payments
- Sharing play history with game service providers — only what is strictly necessary
- Complying in a lawful manner when a legally authorised body makes a valid request
- In the event of a business relationship change, merger, or ownership transfer involving ceo2d, data will continue to be handled in line with this policy
Partner organisations may only handle your data for the purposes we instruct and are not permitted to use it for their own purposes.
Data Retention Period
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Once that period ends, we securely delete it or convert it into anonymous data.
Account-related data
Retained for a set period after account closure to meet legal obligations. Once that period ends, the data is deleted.
Financial records
Payment records are retained for the period required by banking regulations and operational requirements.
Communication Records
Live Chat and email records are retained for a period to allow service quality checks and dispute resolution.
Log / Device data
Security log data is reviewed and cleared once it is no longer needed.
Data Security Measures
ceo2d has technical and operational measures in place to protect your personal data.
🔒 SSL Encryption
All data transmitted between your browser and our servers is protected with SSL/TLS encryption.
🛡️ Access Control
Only authorised staff may access your data, and any unauthorised access attempts are logged and reviewed.
🔍 Regular Audits
We conduct regular audits to proactively identify and address security vulnerabilities.
No online activity can be guaranteed 100% secure. However, ceo2d is committed to taking every reasonable precaution available. You should also use a strong password and never share it with anyone.
Your Privacy Rights
Every user of the ceo2d platform has the following rights regarding their personal data.
Right to access
You can request to view the data we hold about you.
Right to rectification
You can request that any inaccurate personal data be corrected.
Right to erasure
You can request that your data be deleted where no legal obligations require us to keep it.
Right to restriction
You can request that we limit how we handle your data.
To exercise any of these rights, email [email protected] with your request along with account verification. We will respond within a reasonable time.
Protection for Users Under 21
ceo2d services are intended for users aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we find that an account has been opened by someone under 21, that account will be closed immediately and the relevant data will be deleted.
If you believe we may have collected personal data from a child under 21, please contact us immediately at [email protected].
Policy Updates
ceo2d may update this Privacy Policy from time to time to improve our service or to comply with legal requirements. Where there are significant changes, we will post a clear notice on the site and update the "Last revised" date.
Users who continue to use the platform after an update is published are considered to have accepted the revised policy. All policy changes will be available on this page, so we encourage you to check back regularly.
Contact Us
For questions about this ceo2d Privacy Policy, data requests, or to exercise your rights, you can reach us through the following channels.
Live Chat
You can reach us instantly through our 24/7 Myanmar-language Live Chat service. If you want to discuss anything related to your personal data, you can raise it directly via Live Chat.
Requests to view, correct, or delete data can be submitted by email.
[email protected]